Shipping policy
Processing Time
All orders are processed within 2–4 business days. As a small-batch business, each product is made and packed with care before shipping to ensure the highest quality product.
Delivery Time
Once shipped, orders typically arrive within 3–7 business days, depending on your location and carrier delays.
Please note that shipping times are estimates and may vary during holidays or high-volume periods.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Lost or Delayed Packages
We are not responsible for delays caused by the postal carrier. However, if your order appears lost or significantly delayed, please contact us and we will help however we can.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Questions
If you have any questions about your order, please contact:
homegrowntallowco@gmail.com